Support
One public GitHub form handles product, CloudChef sign-in, privacy, and abuse requests. Everyone can read it, so post nothing you would not publish.
On this page
Open a support request
Create a GitHub support request
Before posting, remove:
- personal data and identity documents
- prompts and source code
- tokens and credentials
- Cloudflare account identifiers
- Acknowledgement
- Within two weekdays
Public-beta targets, not guarantees or contractual service levels. Channels are not monitored continuously, and CloudChef does not provide 24/7 or real-time emergency response. Acknowledgement is not resolution.
Account and privacy requests
Post only the request type and your GitHub handle. There is no verified confidential support or privacy inbox yet; if a private method can be arranged, a maintainer will name it there. Statutory deadlines govern privacy-rights requests whatever the target above says.
Report abuse
Abuse reports use the same form — there is no separate abuse address. Choose the abuse category, describe the prohibited use under the Terms, and identify the affected CloudChef-generated site by its public URL only. Attach no evidence containing another person’s private content; a maintainer will ask for what is needed.
CloudChef can act only on the service it operates. A deployed application’s content and behaviour live in the Cloudflare account that owns it, so serious cases may also need Cloudflare support or law enforcement.
Not an emergency channel
- Immediate danger
- Local emergency services
- Compromised Cloudflare account
- Cloudflare support, which also handles an active Cloudflare platform incident
- A vulnerability in CloudChef
- Security, so exploit details stay out of a public issue